FAQ’s

Q: How can a homeowner recognize when a roof system has problems?

A: All too often, roof system problems are discovered after leaks or other serious damage occurs. Once-a-year inspections often can detect cracked, warped or missing shingles, loose seams and deteriorated flashings, excessive surface granules accumulating in the gutters or downspouts and other visible signs of roof system problems. Indoors, look for cracked paint, discolored plasterboard and peeling wallpaper as signs of damaged roof areas.

Q: What are my options if I decide to reroof?

A: You have two basic options: You can choose a complete replacement of the roof system, involving a tear-off of your existing roof system, or re-cover the existing roof system, involving only the installation of a new roof system. If you’ve already had one re-cover installed on your original roof system, check with a professional roofing contractor. In many instances, building code requirements allow no more than one roof system re-cover before a complete replacement is necessary.

Q: My roof leaks. Do I need to have it replaced completely?

A: Not necessarily. Leaks can result from flashings that have come loose or a section of the roof system being damaged. A complete roof system failure, however, generally is irreversible and a result of improper installation or choice of materials or the roof system installation is inappropriate for the home or building.

Q: Can I do the work myself?

A: Most work should not be done yourself. Professional roofing contractors are trained to safely and efficiently repair or replace roof systems. You can damage your roof system by using improper roofing techniques and severely injure yourself by falling off or through the roof.

Q: How long can I expect my roof system to last?

A: Most new roof systems are designed to provide useful service for 15-20 years. A number of factors, including local climatic and environmental conditions, proper building and roof system design, material quality and suitability, proper application and adequate roof maintenance, determine the actual life span of a roof system.

Roofing product manufacturers offer a variety of warranties on their products. Take a close look at those warranties to see what responsibilities and financial obligations manufacturers will assume if their products fail to perform as promised.