Finding a Roofing Contractor in Phoenix
Sure, we want you to choose KY-KO Roofing Systems. However, we also understand that buying a new roof system is an important investment.
So, before you choose anyone, we want to make sure you understand how to evaluate roofing contractors.
What should you look for in a roofing company or contractor?
Here are some guidelines to use when attempting to choose a quality-minded, professional roofing contractor in Phoenix. To print a checklist of these items, click here.
Is the company professional?
Insist on working with a professional roofing contractor, such as KY-KO. This will help get the results you expect – a quality roof system at a fair price.
Not all roofing contractors are alike and we highly recommend that you pre-qualify a roofing contractor to get the job done right the first time.
Do they have a permanent address?
Always check for a permanent business address, telephone number, tax identification number and a business license. Here’s ours.
Do they have proof of insurance?
Don’t hesitate to ask a roofing contractor for proof of insurance. In fact, insist on seeing copies of his liability coverage and workers’ compensation certificates.
Verify the effective date to make sure they have coverage during the duration of the job. Many building and home owners have been dragged into litigation involving uninsured roofing contractors.
In addition, if a contractor is not properly insured, you may be liable for accidents that occur on your property. (Read our blog on why you should only hire insured roofers).
Learn more about our insurance.
Are they licensed and bonded?
Check to see if the roofing contractor is properly licensed and bonded. The Arizona Department of Professional Regulation or Licensing Board will have this information.
Do they have a track record or a financial record?
A professional roofing contractor can provide current financial information about his company.
Look for a company with a proven track record that offers client references and a list of completed projects. You can also look at prior customer reviews online.
Do they offer a written proposal?
Insist on a detailed, written proposal and examine it for complete descriptions of the work and specifications. If a roofing contractor in Phoenix is unwilling to put together documentation for your project, move on.
Do they work with specific manufacturers and use quality materials?
Have the contractor list the roofing manufacturers with which his firm is a licensed or approved applicator. Most roof systems require special application expertise to achieve lasting quality.
At KY-KO, we promise to use only top-quality materials on your roofing project. Learn more about our Owner’s Pride Guarantee.
What is their process like? Do they have one?
Have the contractor explain his project supervision and quality control procedures. Here’s our three-stage process.
Does the company have any affiliations?
Check to see if the contractor is a member of any regional or national industry associations, such as NRCA. Being a member of industry associations demonstrates a commitment to professionalism.
Does the company have a history with the Better Business Bureau?
Check online to see if the company has a Better Business Bureau profile. Or, call the Department of Professional Regulation to check for possible complaints filed against the contractor.
Do they have online reviews?
Visit consumer review websites to hear what customers are saying about the contractor.
Do they offer roofing warranties?
Carefully read and understand any roofing warranties offered, and watch for provisions that would void it.
Do they care about safety or training?
Choose a company committed to worker safety and education. Ask the contractor what type of safety training he provides for his workers and what industry education programs they have attended.
The best roofing contractor is only as good as the workers who install the roof system.
(By the way, never attempt roof repair by yourself!)
Is their bid too good to be true?
Keep a healthy skepticism about the lowest bid. If it sounds too good to be true, it probably is.
Many fly-by-night contractors offer below-cost bids that seem attractive, but these contractors often are uninsured and perform substandard work.
What is the total deal?
Remember, price is only one of the criteria for selecting a roofing contractor in Phoenix. Professionalism, experience and quality workmanship also should weigh heavily in your decision.